Sugar CRM

The CRM platform that fits your business

SugarCRM is a complete CRM platform that consolidates all critical marketing, sales and service information. Besides, it is a powerful application that will help you to repeat and automate your best practices. SugarCRM transforms companies by offering a solution that is easy to use, but complete in functionality. 

Sugar easily integrates with any application in your environment, can be customized for each individual and is optimized for its use on any device, which translates into an outstanding user experience. SugarCRM has been selected as a visionary company in Automate Salesforce by the Gartner Magic Quadrant.

At Opentrends, we are SugarCRM partners with more than 10 years of experience in the implementation of the product. We have established lasting relationships of trust for the maintenance of the platform in clients of both public and private sectors. Our goal is that your sales team can perform their commercial activity entirely on the platform, having an only database of users, customers, suppliers and visitors that allows the efficient use of data by commercial managers.

Why SugarCRM?

SugarCRM offers a flexible platform and an intuitive user experience, making it possible to create a fully customized approach to improving relationships with the clients. This has made it possible that some of the largest companies in the world trust SugarCRM.

  • Complete platform: Sugar offers a complete CRM solution that helps you to increase your sales, offer effortless customer service, execute more effective marketing campaigns without extra functions and automate complex business processes.
    • Sales: Improve the performance of your salesforce by maximizing productivity with custom dashboards and personal productivity tools. 
    • Customer service: Provide an exceptional service and support using Sugar for a fast customer insight and real-time collaboration. Understand and meet customer needs, whether it's from a help desk, a customer service center or a Social Media community.
    • Marketing: Offer customized marketing. Draw more potential clients and create more opportunities with less effort. Engage to your clients on an individual level by means of appropriate and feasible ideas. Optimize future marketing efforts by clearly capturing them and understanding the return on their marketing investment.
  • Mobile CRM: SugarCRM puts your clients’ information at your fingertips, no matter where you are. With native apps for mobiles and tablets, you'll have all the details you need for a productive customer engagement.
  • Quick implementation: The most flexible platform in the CRM industry. Optimize all technology layers to meet your infrastructure requirements. Run Sugar wherever you want: hosted and managed by SugarCRM or third parties, in a public cloud or on-premise.
  • Outstanding customer experience: SugarCRM received the highest Net Promoter score of all major CRM vendors, including Salesforce.
  • No hidden fees: With clear prices so you can create a simple CRM system that supports your big ideas.

As easy as that. Get started today and find out more about SugarCRM, about what we do and how we can help you to make the relationship with your customers extraordinary.

Cases of success
Grupo Planeta

 

Salvat

 

MNAC