Quality Policy and Information Security
In Opentrends, a software engineering company, located in Barcelona and focused on the development of specialized APP's and Portals, using Open Source technologies we understand that Quality consists of knowing our customers and their expectations, the interested parties and trying to exceed by helping them to define their IT strategy, implementing reliable technological solutions and defending their investment through the correct maintenance of the systems and security of the information provided.
For this, it is imperative to understand that our context is the basis of the existence and continuity of Opentrends.
Having an Integrated Management system based on the ISO 9001 and ISO 27001 standards Opentrends aims to enhance the participation of all its employees, making them aware of the importance of their activities and their contribution to the achievement of the company's objectives, as well as Interested parties.
Consistent with the responsibility assumed, the Management of Opentrends is committed to provide the necessary resources for the fulfillment of this Policy.
In accordance with this Policy we establish Quality Objectives and Information Security Policies at all levels, monitoring the degree of compliance, so that we can measure our improvement.
The general objectives are oriented to:
- Increase the satisfaction of our customers.
- To improve the quality and security of the information of our services.
- Improve the internal organization and efficiency and effectiveness of our working methods.
- Provide a work environment that facilitates the professional development of employees.
The Management of Opentrends periodically reviews the Integrated Management system to ensure its suitability, adequacy and continuous effectiveness, as well as its compliance with applicable legal requirements and other requirements.
This review assesses opportunities for system improvement, risk and process control, and identifies the needs of changes in the Management System, including the Organization's Policy and Objectives.
Barcelona, 2nd of November, 2016