The WebApp that helped to ease congestion in Primary Care Services against COVID-19
Challenge
During the fifth wave of the Covid19 pandemic, the Department of Health of the Generalitat de Catalunya needed to provide citizens with a tool that would allow them to clarify what constitutes close contact, determine if they are in such a situation, and how to act accordingly.
This tool needed to be clear, easy to use, appealing to the younger audience, and launched within 2 weeks to alleviate strain on essential healthcare services.
Solution
We had to conceptualize the application, define the graphic line, build it, prepare its infrastructure, and deploy it, working simultaneously and within a maximum period of two weeks. To achieve this, we created a multidisciplinary team of 3 squads that worked collaboratively from day one to develop the web app called SocContacteEstret.
In the video below, you can see a more technical explanation of the application.
- Methodology
Agile.
- Technology
Web app iOS, Android.
- Design
UX & UI.
- Partner
AWS.
Result
- Drastic reduction in calls to the 061 service and consultations to the Primary Care Center (CAP).
- Redirecting resources to where they were truly needed in the midst of the fifth wave of the pandemic.