Study Case
Caso de Estudio
Cas d'Estudi

UX Design for eHealth

A long-term strategy for eHealth

Based on Product Thinking, we’ve designed an innovative approach to in-house testing for infectious diseases that gets fast, simple and reliable results anywhere.

Professionals are the central focus of our research giving feedback on how to improve data management to create a more efficient and usable technology for veterinary healthcare.


The first app-based diagnostic instrument in the veterinary field with accurate results in only 5 minutes

VUE vetscan is an eHealth product developed as a tool to support professionals. If a veterinarian can't get a clear picture of their patient's health, none of it matters.

On the front line of vet diagnostics

In a continuous effort to improve healthcare services, the leading company Abaxis wanted to go one step further into eHealth and mHealth technology. The future of vet healthcare must be more patient centered and must help veterinarians to provide effective patient care.

To achieve these goals, Opentrends have turned their idea into reality by developing the first app-based diagnostic instrument in the veterinary field.

Abaxis VUE helps to diagnose diseases and conditions that the animal can be suffering from. It separates data across a simple user flow and reduces the risk of human error. A professional interface to be used by every veterinary clinic.

Results you can depen on

Abaxis VetScan Vue is synonym for agility, simplicity and effectiveness. With any wi-fi access point, VUE can initiate a test scan and transmit the results to the patients e-mail or to the clinic workstation eliminating any possible error. The results are accurate with visual reads. Every veterinarian or technician can depend on them. Furthermore, the product is alive and the app or the device firmware can be updated Over The Air (OTA). 

VUE shares the results in a mobile phone or tablet in a matter of seconds. In such a way, the diagnostic protocols will not only lead to quicker and more accurate diagnosis, but also allow the veterinarian to provide treatment options to the client during the patient visit.

Bringing user-centered design to healthcare

VUE is the perfect example of how experience design can bring people and technology together and create more usable and efficient healthcare services.

Data management is not only important for the electronic patient record, but for client communication and workflow. Moreover, visual design is helpful to avoid any need for time-consuming maintenance.